Our Pledge
It's simple. We want all of our customers to be completely satisfied with our products and service. If you have any problems, questions or comments, here is how we can be reached.
Hours (Central Standard Time)
Monday - Thursday: | 8:00 AM - 9:00 PM |
Friday: | 8:00 AM - 5:00 PM |
Saturday: | 8:00 AM - 12:00 PM |
Sunday: | Closed |
Warranty, Merchandise or Delivery
Please call our Customer Service Department at 1-800-279-3373 (bilingual).
Billing or Financing
Please call our Credit Department at 1-800-280-9708 (Spanish) or 1-800-280-9709 (English).
All other Matters
Please call our Customer Care Department at 1-877-494-2289 (bilingual).
Email: CustomerCare@hycite.com
Mexico Only
Warranty information
Phone:01-800-111-1115
Email: servicioalcliente@royalprestige.com.mx
Credit Department
Phone: 01-800-111-1112
Customer Care
Phone: 01-800-111-1116
We look forward to serving you!